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Technical FAQs

Have a question? Need information? Please scroll down to get answers to some of the most frequently asked questions. You will find information on our products as well as our protocols. If you can not find the answer to your specific question, please contact technical support at our contact us page. We are always happy to help.



Q. Do you have protocols for your products?

A. Yes, please send us an e-mail.


Q. What are the storage conditions?

A. Please look at the product data sheet and/or the product label. 


Q. Can I pay with credit card?


A. Yes, by selecting the Paypal option during the Payment methods. You do not require a Paypal account to pay with credit card. 



Q. Is the staining image on your antibody data sheets with frozen sections or paraffin?

A. All staining images are done with paraffin-embedded tissue sections unless otherwise noted.


Q. I can't find the peptide sequence used for the antigen

A. Most antigen information is proprietary and not available for the general public.


Q. Are the Western Blot images on your data sheets under reducing or non-reducing conditions?

A. For our western blots we use reducing agents, however, either method can be used.



Q. Are the paraffin embedded tissue sections you sell all from the same donor?

A. Yes, all five slides are from the same donor.


Q. Can I custom order frozen tissue slides from your company?

A. does not offer frozen tissue slides at the moment.